Under the Hood

The Tech Behind
the Trust

We didn't just build an app. We built Payment Protection for Ghana with real-time tracking, AI-powered estimates, and a territory network that keeps prices fair and artisans accountable.

Payment-Protected
Gemini AI
Territory Network
AWS Hosted
HandyConnect Payment Protection technology securing payments for artisans and homeowners in Ghana
Core Engine

Your Money, Protected and Safe

In the traditional way, advance payment is a gamble. With HandyConnect, it's a guarantee. Our Payment Protection keeps funds secure, releasing them only when the job is verified complete.

🔒
The Lock

When you accept a bid, your payment is protected while the job is in progress. The artisan can see the money but cannot touch it yet.

🔑
The Key

Only you hold the key. Funds are released only when you confirm the job is done in the app. Full control stays with you.

âš¡
The Split

Our backend instantly routes the artisan pay to their MoMo wallet and calculates GRA taxes automatically. No arguments, no stories.

Payment Flow
01
Client pays via MoMo or Card
Payment processed securely and protected
02
Artisan documents progress
AI video, En Route tracking, photo updates
03
Client confirms completion
Instant split: artisan pay + GRA taxes
Artisan receives 85 to 90% instantly. Platform retains 10 to 15% commission.
HandyConnect 63 territory network map across Ghana
Territory Network

63 Territories, One Network

Solving the Logistics Gap.

Ghana is not just one big market. It's a collection of vibrant neighborhoods. We've mapped the country into 63 distinct Territories using the Kaya National Directory framework, ensuring critical mass and hyper-local matching.

Hyper-Local Matching

Our geofencing technology ensures your request goes to the best pro within 10km of your site. This eliminates the transport wahala that leads to overcharging and delays.

Kaya Credits

If a territory has too many jobs and not enough plumbers, our system offers Kaya Credits to artisans in neighboring zones to move where the demand is, keeping prices fair for everyone.

HandyConnect AI Smart Estimate screen showing material list for a plumbing repair
AI-Powered

Gemini AI: Your Virtual Foreman

We have integrated Google's Gemini AI to take the guesswork out of repairs. Record a 10-second video and our AI generates a smart material list and price range before you even accept a bid.

Smart Estimates

Record a 10-second video of your leaking pipe or faulty wiring. Our AI analyzes the footage to suggest a likely material list and price range, giving you confidence before you accept a bid.

Bid Moderation

Our AI scans every bid to ensure it is realistic for the local market, protecting you from price-gouging before you even see the quote. Fair pricing, enforced by technology.

For Professionals

Enterprise-Grade Tools for Ghanaian Agencies

Managing a team of 20 technicians across Accra should not be a headache. Our Business Web Dashboard gives you full control.

Multi-User Seats

Give your dispatchers and accountants separate access levels. Everyone sees what they need, nothing more.

TIN-Compliant Invoicing

Every job generates a professional PDF receipt with automated VAT/Levy breakdowns, ready for your GRA filings.

Fleet Tracking

See where your technicians are En Route in real-time on a high-resolution map. Full visibility, zero guesswork.

HandyConnect business dashboard for fleet tracking and job management
Infrastructure of Reliability

Built Local. Hosted Global.

Enterprise-grade infrastructure designed for Ghana's unique network conditions. Every transaction is encrypted, every webhook retried, every session secured.

256-bit
Encryption

End-to-End Security

JWT-based encryption and session versioning. If you lose your phone, we can kill all active sessions instantly to protect your wallet and data.

<100ms
Avg response

Low Latency, Local Hosting

Hosted on AWS Cape Town Region, the closest AWS region to Ghana, ensuring the fastest possible speeds for users on MTN, Vodafone, and AirtelTigo.

99.9%
Uptime SLA

99.9% Uptime Target

Our webhooks are designed with Auto-Retry logic. Even if the network blinks, your transaction does not. Every payment event is queued and confirmed.

Act 843
Compliant

Ghana Data Protection Act

Fully compliant with Act 843. All financial transactions are processed through a regulated payment service provider licensed to operate in Ghana.

Compliance and Trust
Encrypted transactions · Ghana Data Protection Act compliant · AWS-hosted · Regulated payment processing
Learn more

Experience Payment Protection

HandyConnect is fully compliant with the Data Protection Act of Ghana. All financial transactions are processed through a regulated payment service provider.

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